warranty policy
30-Day Money-Back Guarantee: Within 30 days from the date of purchase, customers can request a full refund if the product has quality problems.
30 days replacement: If the product has quality problems within 30 days from the date of purchase, customers can request a free replacement.
1-year warranty: WUBEN Mexico offers you free repair if the product has quality problems within 1 year from the date of purchase.
Battery Warranty: WUBEN Mexico offers a 1-year warranty for rechargeable batteries, but the warranty does not cover other included accessories.
5-year product warranty: Within 5 years from the date of purchase, if the product (for flashlights with removable battery, accessories excluded) has quality problems, WUBEN Mexico will offer free repair for WUBEN registered customers (Support-Product Registration).
Lifetime maintenance: If the product has problems after 1 year from the date of purchase, WUBEN Mexico will offer paid repair for WUBEN registered customers.
Note: All gifted products, as well as warranty replacement products, no longer provide any warranty or return policy.
30 days replacement: If the product has quality problems within 30 days from the date of purchase, customers can request a free replacement.
1-year warranty: WUBEN Mexico offers you free repair if the product has quality problems within 1 year from the date of purchase.
Battery Warranty: WUBEN Mexico offers a 1-year warranty for rechargeable batteries, but the warranty does not cover other included accessories.
5-year product warranty: Within 5 years from the date of purchase, if the product (for flashlights with removable battery, accessories excluded) has quality problems, WUBEN Mexico will offer free repair for WUBEN registered customers (Support-Product Registration).
Lifetime maintenance: If the product has problems after 1 year from the date of purchase, WUBEN Mexico will offer paid repair for WUBEN registered customers.
Note: All gifted products, as well as warranty replacement products, no longer provide any warranty or return policy.